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OPIN eStatements' Features Make It Intuitive for
All Users

eStatements' rich features positively impacts
an organization's ability to execute an electronic bill presentment
and payment system. Features such as email notification, various
viewing modes, password reset, and user account maintenance
puts account management power into the hands of the users.
The more power end users have, the less work your administrators
need to do. eStatements empowers your administrators to easily
conduct the program management for which they are responsible. |
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| E-Mail Notification: |
When a statement becomes available for viewing,
the cardholder is e-mailed a notification that their statement
is ready to be viewed with an embedded link. The cardholder
clicks the link on the e-mail and is directed to the eStatement
site. Once registered, cardholders automatically receive the
following notification:
• Registration
is Complete
• New Statement is Available
• Payment is Initiated
• Password Reminders
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| User Self-Maintenance: |
Users can update their own account details and
personal information: e-mail address, security information, without
having to contact the bank’s customer service department.
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| Electronic Statement Presentation in Multiple Formats: |
| • |
Electronic statements are presented in two standard
formats: “QuickView” to facilitate instant access to relevant
account information, and PDF for WYSIWYG printing of statements in the
appropriate official and legally required format.
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Account summary information and transactions since the
last cycled statement are presented in HTML format on the main page.
Historical transaction information can be recalled and displayed in
HTML format through an easy selection process.
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Official statements can be displayed and downloaded
using PDF, replacing the need for the bank to print and mail paper statements,
but allowing the bank’s customers to continue supporting paper-based
processes. This capability allows the banks to eliminate the cost of
printing and delivering paper statements.
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| PDF Forms Store: |
Each statement format consists of one or
more statement “forms.” These forms may be authored using
a number of products (MS Word, Visio, etc.). Each form is stored
on the eStatements system for retrieval and statement presentment.
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| Account Summary Presentation: |
The account home page provides the user
with account summary information, including: current balance
as of the last statement, credit limit, available credit. Optionally,
eStatements can be customized to display real-time information
since the last statement, including purchases, cash advances
and payments.
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| User Entry and Maintenance
of Payment Account Information: |
The feature enables the user to initiate
electronic payment from any of several checking or saving accounts designated
by the cardholder.
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| Payment Authorization: |
eStatements will create payment transaction
files suitable for submission to a payment processing system,
including a bank designed pending payment authorization file
format to build a formatted ‘batch payment’ submission file.
The cardholder can select a default amount for minimum or full payment, or type
in a specific amount to be paid.
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| Flexible User Enrollment Plans: |
eStatements supports mass enrollment to allow
the bank to simultaneously create multiple users by importing account
and contact information from structured data files into an initial
account framework. As the XML files are created and stored in the
eStatements warehouse, new cardholders may be automatically added
to the eStatements database. This process eliminates the need for
manually adding and updating eStatement user information. eStatements
also support mass enrollment of users by importing a flat file
in a specific format.
eStatements automatically creates user records from the statement
billing file. If a cardholder does not already exist in eStatements
that user will automatically be created at the time the statement
file is ingested.
Administrators can also manually add, modify, activate or deactivate
users.
Accounts inactive for configurable time periods can be automatically
flagged for deactivation.
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| Secure Internet Access: |
Each user session is secured using a Secure
Socket Layer (“SSL”) 128-bit encryption technology, a widely
used security methodology among Internet service providers. The SSL
session creates a private interchange over the Internet that can be
deciphered only by the authorized user.
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| Access Control: |
Users are authenticated upon login and can
only access those features and statements associated with their logon
ID. Authentication requirements are configurable to conform to each
individual bank’s security policy.
Accounts are locked after three unsuccessful login attempts. Sessions automatically
terminate after a configurable period of inactivity and users are required to
establish a new user session by logging back into the application.
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| Forgotten Password: |
In the event an eStatements
user cannot remember their password or their user-id, eStatements
provides a secure process to ‘reset’ the user’s
password. Via email, the user receives their new password
and may access eStatements without customer service help.
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