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FeaturesBenefits

OPIN eStatements' Features Make It Intuitive for All Users
Electronic Bill Payment Online

eStatements' rich features positively impacts an organization's ability to execute an electronic bill presentment and payment system. Features such as email notification, various viewing modes, password reset, and user account maintenance puts account management power into the hands of the users. The more power end users have, the less work your administrators need to do. eStatements empowers your administrators to easily conduct the program management for which they are responsible.

 
E-Mail Notification:
When a statement becomes available for viewing, the cardholder is e-mailed a notification that their statement is ready to be viewed with an embedded link. The cardholder clicks the link on the e-mail and is directed to the eStatement site. Once registered, cardholders automatically receive the following notification:

• Registration is Complete
• New Statement is Available
• Payment is Initiated
• Password Reminders

User Self-Maintenance:
Users can update their own account details and personal information: e-mail address, security information, without having to contact the bank’s customer service department.

Electronic Statement Presentation in Multiple Formats:
Electronic statements are presented in two standard formats: “QuickView” to facilitate instant access to relevant account information, and PDF for WYSIWYG printing of statements in the appropriate official and legally required format.

Account summary information and transactions since the last cycled statement are presented in HTML format on the main page. Historical transaction information can be recalled and displayed in HTML format through an easy selection process.

Official statements can be displayed and downloaded using PDF, replacing the need for the bank to print and mail paper statements, but allowing the bank’s customers to continue supporting paper-based processes. This capability allows the banks to eliminate the cost of printing and delivering paper statements.

PDF Forms Store:
Each statement format consists of one or more statement “forms.” These forms may be authored using a number of products (MS Word, Visio, etc.). Each form is stored on the eStatements system for retrieval and statement presentment.

Account Summary Presentation:
The account home page provides the user with account summary information, including: current balance as of the last statement, credit limit, available credit. Optionally, eStatements can be customized to display real-time information since the last statement, including purchases, cash advances and payments.

User Entry and Maintenance of Payment Account Information:
The feature enables the user to initiate electronic payment from any of several checking or saving accounts designated by the cardholder.

Payment Authorization:
eStatements will create payment transaction files suitable for submission to a payment processing system, including a bank designed pending payment authorization file format to build a formatted ‘batch payment’ submission file.

The cardholder can select a default amount for minimum or full payment, or type in a specific amount to be paid.

Flexible User Enrollment Plans:
eStatements supports mass enrollment to allow the bank to simultaneously create multiple users by importing account and contact information from structured data files into an initial account framework. As the XML files are created and stored in the eStatements warehouse, new cardholders may be automatically added to the eStatements database. This process eliminates the need for manually adding and updating eStatement user information. eStatements also support mass enrollment of users by importing a flat file in a specific format.

eStatements automatically creates user records from the statement billing file. If a cardholder does not already exist in eStatements that user will automatically be created at the time the statement file is ingested.

Administrators can also manually add, modify, activate or deactivate users.

Accounts inactive for configurable time periods can be automatically flagged for deactivation.


Secure Internet Access:
Each user session is secured using a Secure Socket Layer (“SSL”) 128-bit encryption technology, a widely used security methodology among Internet service providers. The SSL session creates a private interchange over the Internet that can be deciphered only by the authorized user.

Access Control:
Users are authenticated upon login and can only access those features and statements associated with their logon ID. Authentication requirements are configurable to conform to each individual bank’s security policy.

Accounts are locked after three unsuccessful login attempts. Sessions automatically terminate after a configurable period of inactivity and users are required to establish a new user session by logging back into the application.

Forgotten Password:
In the event an eStatements user cannot remember their password or their user-id, eStatements provides a secure process to ‘reset’ the user’s password. Via email, the user receives their new password and may access eStatements without customer service help.

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